CERTIFIED PPE SOLUTIONS
WaveRider Core Part consist of the US Patented polymeric material. It is this material that vibrates when "excited", releasing a set of low, organic frequencies. As with all materials, they have a "fatigue" point. Therefore, the WaveRider core part has to be replaced after the usage time of 17,520 hours is up.
WaveRider Core Part Replacement is inclusive of shipping (collection from your house and sending back to you). For replacement, please follow the following steps:
1. Place an order, once payment is received, we will process your order. This will take roughly 5 working days.
2. All necessary documents from DHL will be sent to you, please provide a valid email address as well as home address. We do not collect from or deliver to PO boxes. Do check your junk email as well.
3. Pack your WaveRider into its original box or a box no larger than 28cm x 18cm x 14cm. Ensure that the device is well protected. Please do not place the WaveRider or the box holding the WaveRider into a flexible plastic bag as this will incur additional cost which will have to be covered by you. Additional delivery cost for boxes larger than the stated dimensions will also be charged to you.
4. Arrange for collection by DHL through the email from DHL.
5. Upon receiving your WaveRider, we will proceed to replace the core part. This process will take 3 - 4 weeks.
6. Once repaired, we will arrange for shipment back to you via DHL.
Note: We do not send back the old core part. However, please contact us for more information if you would like to have it.
If you have any enquiries, please feel free to contact support@emfrequency.com.
